OUR SERVICES

Service Catalog

Vintage Hill Consulting provides workforce management, payroll, and HCM consulting services tailored to support organizations at every stage of the system lifecycle. Explore our full service catalog below.

Gold circle with a stylized white monogram of the letters 'v' and 'h' in the center.

Implementation Services

Our Implementation Services provide end-to-end support for workforce management, payroll, and HCM system implementations, including project management, system configuration guidance, stakeholder coordination, and go-live support for a smooth and successful implementation experience.

  • Implementation Delivery Services provide end-to-end ownership of the implementation lifecycle, serving as the primary implementation partner from project kickoff through go-live. Services include project management, solution consulting, system design guidance, timeline coordination, data support, configuration assistance, content delivery, testing coordination, and overall implementation oversight. The service is designed to provide organizations with a dedicated implementation team responsible for managing project execution, coordinating deliverables, and supporting a structured and well-managed implementation experience.

  • Client-Side Implementation Support provides additional guidance and operational support throughout the implementation process while working alongside internal teams and vendor partners. Services are designed to help supplement internal resources, support project coordination efforts, assist with decision-making and documentation, and provide advocacy throughout the implementation lifecycle. This offering helps organizations maintain visibility, organization, and continuity during complex implementation efforts.

Post-Live Services

Our Post-Live Services provide ongoing support to help organizations maintain, enhance, and expand their workforce management and payroll systems after go-live. These services are designed to support system stability, improve performance, and enable continued value from existing technology investments as business needs evolve.

  • System Optimization Reviews and Audits evaluate current system configuration, workflows, and usage to identify opportunities to improve efficiency, accuracy, and overall performance. This service focuses on uncovering practical enhancements across configuration, processes, and reporting to better align the system with operational needs and best practices.

  • Module and Functionality Implementation services support the activation and configuration of additional system capabilities after initial go-live. This includes implementing new modules, enabling additional features, and supporting configuration updates to expand system functionality as organizational needs grow.

  • Open Enrollment and Life Events Administration services provide structured support for critical benefits administration periods. This includes configuration support, process coordination, and system validation to help ensure smooth execution of enrollment cycles and accurate processing of employee life event changes.

  • Merger & Acquisition Support services assist organizations through workforce management and payroll system transitions during periods of organizational change. This includes project management and execution support to help coordinate timelines, stakeholders, and deliverables across all phases of the initiative. Services typically include system configuration, data conversion and validation, testing coordination, and support for time, attendance, and payroll go-live activities. This also extends to integration support to help ensure systems are properly connected and data flows are maintained throughout the transition. The goal of this service is to help organizations navigate complex change events with structure and continuity, while supporting a smooth and controlled transition to consolidated or updated systems.

  • Interfaces, Integrations, and APIs services support the design, implementation, and maintenance of system connections across workforce, payroll, and third-party platforms. The focus is on ensuring accurate, timely, and reliable data flow between systems to support consistent and connected business processes.

  • BI, Custom Reporting, and Dashboard services provide support for designing, building, and enhancing reporting solutions that deliver meaningful workforce and payroll insights. This includes development of reports and dashboards that improve visibility into key metrics, support operational monitoring, and enable more informed decision-making.

  • Custom Training Services provide tailored HCM system training designed around each organization’s unique processes, roles, and operational needs. Training sessions are developed for a variety of audiences, including executives, operations teams, administrators, managers, and end users, with content customized using the client’s live or representative system environment whenever possible. Services may include live training sessions, recorded trainings for future reference, supplemental user guides and documentation, and customized materials designed to support long-term user adoption and system confidence across all areas of the HCM platform.

  • General Consulting Services provide flexible support across a wide range of workforce management, payroll, and HCM-related initiatives outside of defined service offerings. Whether supporting small operational requests, large-scale projects, system enhancements, process improvements, reporting needs, or specialized initiatives, this service is designed to provide experienced, adaptable support aligned to each organization’s unique priorities and operational needs.

  • The Vintage Advantage Retainer Program provides ongoing, flexible access to experienced workforce management and payroll expertise through a dedicated monthly allocation of support hours. Each client is paired with a dedicated consultant who becomes familiar with the organization’s systems, operational priorities, timelines, and broader business objectives. This model is designed to provide continuity and responsiveness, allowing organizations to address system questions, enhancements, and optimization needs without initiating separate project engagements. Support can range from system configuration guidance and troubleshooting to reporting enhancements, process improvements, and general advisory support, all delivered by a consultant who understands the environment and how it is used day to day.

Payroll & Tax Administration Services

Our team provides operational support for payroll processing and employment tax activities, combining payroll execution, validation, and tax administration to improve accuracy, compliance, and consistency while reducing administrative burden.

  • Payroll Administration Services provide ongoing support to help maintain accurate, timely, and efficient payroll operations. Services include payroll processing support, payroll audits and reconciliations, variance analysis, retroactive adjustments, off-cycle payroll processing, reporting assistance, and payroll approval support. Additional services include time and attendance integration support, payroll procedure documentation, system navigation guidance, and ad hoc reporting assistance to help streamline day-to-day payroll activities and support operational consistency.

  • Contingent Payroll Services provide flexible payroll support during temporary staffing gaps, transitions, or periods of increased workload. Whether covering planned absences, supporting vacancies, assisting with knowledge transfer, or helping manage year-end demands, these services are designed to provide additional operational support while maintaining continuity within payroll processes.

  • Emergency Payroll Services provide short-term payroll support during unexpected disruptions or urgent operational challenges. Services may include immediate payroll processing assistance, urgent off-cycle payroll support, payroll reconstruction efforts, and operational stabilization following missed cycles or system-related issues. Support is delivered with a focus on restoring payroll continuity and helping teams navigate time-sensitive situations effectively.

  • Tax Administration Services provide ongoing support to help payroll teams manage complex employment tax activities with greater accuracy and control. Acting as an extension of the internal team, this service includes support for tax notices, filing reconciliations, jurisdiction setup and maintenance, and cleanup of legacy tax configurations. The service also includes coordination with tax authorities and payroll or tax vendors to help resolve issues and support timely, consistent handling of tax-related matters.

Advisory Services

We offer strategic guidance for workforce management and payroll technology decisions, including system strategy, process design, optimization opportunities, and solution alignment to help organizations simplify complexity and maximize technology value.

  • Vendor Selection Services support organizations through the evaluation and selection of workforce management and payroll technology solutions. This includes requirements gathering support, market and vendor assessment, structured evaluation criteria development, demonstration coordination, and decision support throughout the selection process. The goal is to help ensure a clear, objective comparison of options and alignment between business requirements and the selected solution.

  • Contract Renewal Advisory Services provide structured support during vendor contract review and renewal periods. Services include assessment of current system usage, evaluation of contract terms, benchmarking considerations, and guidance on renewal strategy. This service helps organizations understand whether existing agreements continue to meet business needs and supports informed, well-timed renewal decisions.

YOUR VISION

⬦

OUR EXPERTISE

⬦

EXCEPTIONAL RESULTS

⬦

YOUR VISION ⬦ OUR EXPERTISE ⬦ EXCEPTIONAL RESULTS ⬦